The Accordant program is designed to help participating patients find the answers and support they need to manage their health care needs and maximize their overall health status. This specialized education and support program is offered for members with the following conditions:
You can call Accordant toll-free at 1-800-948-2497 (TTY: 1-800-735-2962) Monday - Friday 8am to 9pm, EST or leave a message. Messages received after regular business hours will be returned the next business day. You may also email us at firstname.lastname@example.org.
Accordant's team of health care professionals, including registered nurses and resource specialists will support your participating patients through routine contact to assess and monitor their health and provide any necessary education, support, or coordination of services. Your patients can also contact their Accordant health care team anytime they wish to discuss their condition or get information and support. At least every 3 months (or more frequently if they need it), Accordant nurses will contact your patient to discuss their progress and monitor compliance. They will notify you as they identify changes in your patient's clinical status or specific needs that need to be addressed by you.
Patients with complex, chronic diseases have special needs for information and support. They are often non-compliant with prescribed treatment plans and thus experience adverse events that speed up the progression of their disease. Given the necessary resources, education and support, disease complications can easily be avoided; thus making a positive impact on the quality of life for participating patients.
This program can give you more time to focus on treating patients. Accordant's health care team can save you time by providing participating patients with an extra layer of education and support and can respond to their specific requests for information and resources. Our nurses will only contact you when they've discovered information that is important for you to know about Or in a manner that you specify to us. Routine preventive monitoring allows Accordant to enhance patient compliance with your treatment plan so you can achieve improved clinical outcomes.
Enhanced Compliance: By enhancing compliance with your treatment plan and educating your patients to become more involved in their care, participating patients make better health decisions and are more motivated to comply with their doctor's orders.
Preventive Monitoring: Accordant nurses are specially trained to evaluate patients' functional status, support systems, disease knowledge and risk of preventable complications. If your patient is exhibiting the early warning signs of a complication, an Accordant nurse will inform you promptly so you can make any necessary modifications to your patient's treatment plan.
Accordant has developed evaluation tools to identify predictable complications for each disease condition. By monitoring and observing even the most minor changes in your patient's health, Accordant can strategically help prevent both common and not-so-common complications of these progressive diseases.
Clinical staff members participate in a robust and comprehensive orientation program that is designed to equip them with the education and tools needed to successfully provide services to individuals affected by complex, chronic illnesses. The first phase of orientation courses, which are conducted in both the classroom and work setting, introduce new clinical staff members to our company and departmental mission and goals, policies, procedures, job-specific responsibilities, and disease education. During the second phase of orientation, new clinical staff members are paired with experienced clinical experts in our Preceptor Program. The combined orientation and preceptor programs provide a minimum of 40 hours of direct observation, coaching, and one-to-one feedback from the educator and preceptor.
The Accordant Clinical Operations Continuing Education Program is designed to help our clinical staff members maintain and expand their current knowledge, attitudes and skills within their particular discipline. We require clinical staff to obtain a minimum of 16 hours of continuing education per year. We provide clinical staff members with regularly scheduled continuing education programs and our Clinical Operations Department is an approved provider for continuing nursing education.